Common errors

Recover a corrupted docx

Recover the text from a corrupted .docx even when Word gives up. All on your computer, with a free preview and the original untouched.

How the problem shows up

• The .docx won't open in any program
• The file shows 0 KB or an odd size
• It only opens up to a certain page

Why it happens

Files cut off mid-copy or with damaged internal parts. If the file is entirely zeroed, there's no text to recover, and the diagnosis shows that.

What to do now

1. Copy the file and work on the copy.
2. Run Neural Repair's free diagnosis.
3. Save the repaired document or just the extracted text, depending on the result.

No program fixes 100% of cases. Zeroed files or files encrypted by ransomware have no content to recover, and the diagnosis tells you so before you pay anything.